Online Problem Solving Course

This course translates the approach developed in The New Art of Problem Solving and Solving the Right Problem into a flexible online learning format. It is designed for individuals, teams and organizations who want to strengthen their ability to work with complex situations in a thoughtful, practical way.

Rather than offering generic content, the course is tailored to the context, questions and cases that matter in your work. Participants learn through short videos, structured exercises, downloadable materials, and optional expert feedback, in a format that can stand on its own or be combined with live support.

What This Course Helps With

This course is useful when:

• your team needs a shared foundation in structured problem solving

• people want to learn at their own pace without losing relevance or depth

• you want to connect learning directly to real situations in your organization

• you are preparing for a live session, workshop, or internal challenge

• you value thoughtful, supported learning over generic training content

The course is especially suited to settings where people need more than quick solutions: where they need better ways to frame situations, examine perspectives, and develop more grounded interventions.

What Participants Work With

Participants enter a custom-designed online learning environment that may include:

• short videos introducing core ideas such as abstraction, stakeholder views, goal hierarchies and causal modeling

• downloadable tools and templates for visual problem analysis

• examples and cases tailored to the participant’s own work environment

• exercises and assignments that support reflection, application and discussion

• optional expert feedback, either written or through live interaction

The aim is not simply to explain concepts, but to help participants use them in relation to situations they actually face.

AI as a Supportive Partner

Where relevant, the course can include AI-supported exercises for framing, mapping, reframing and perspective expansion. These are meant to support exploration, generate alternatives, and help participants see more of the situation they are working in.

AI is not used here as a substitute for human judgment. It functions as a partner in inquiry, helping people think more broadly, challenge assumptions, and widen the range of possibilities they consider.

That matters because in complex situations, better output does not automatically mean better understanding. The course therefore uses AI in service of reflection and responsible action, not as an automatic source of answers.

Tools and Methods Used

Depending on the design of the course, participants may work with:

• a private online learning platform

• structured videos and downloadable templates

• visual tools for problem definition and analysis

• AI-supported exercises for framing, mapping and reframing

• optional facilitator feedback and coaching

• a fully tailored learning space aligned with the realities of the team or organization

These methods are selected to support understanding before action, and to help participants build capability rather than only complete content.

Format and Adaptability

The course is designed as an online, self-paced format, but it can also be extended in guided or blended ways where needed.

Possible formats include:

• a fully self-paced online course

• an online course with written expert feedback

• an online course combined with live coaching or review sessions

• a blended trajectory in which online learning is connected to workshops or facilitated sessions

In this way, the course can function as a standalone learning experience, as preparation for a live process, or as a reflective layer before or after sessions with a team.

Practical Information

• Format: Online, self-paced, with optional guided or blended extensions

• Duration: Flexible; typically around half a day per week over 6–8 weeks

• Group size: Scalable for individuals, teams, or larger organizational groups

• Language: English or Dutch

• Customization: Content, language, level and case focus can be adapted to your context

Typical Investment

The course is modular, flexible and tailored. Pricing depends on group size, duration and the level of customization involved.

Typical cost elements include:

• course design and learning space setup

• optional creation of custom topics, videos, materials and exercises

• participant licenses for the online format

• optional written feedback, live coaching, or live sessions

The course is modular, flexible, and tailored. Pricing includes:

• Course design & learning space setup:
  €1,500 to €2,000 for selecting and structuring the course in consultation with your team

• Custom topics (if needed):
  €1,500 to €2,400 per topic for new videos, materials, and exercises created for your specific context

• Participant license:
  ~€500 per person for an 8-week self-paced course (based on ~½ day per week)

• Optional add-ons: Written feedback, live coaching, live sessions or live review at additional costs.

Total cost depends on duration, group size, and level of customization. A clear quote is always based on the actual setup required. The aim is not to sell a generic package, but to create a version that fits your pace, people and priorities.
All prices are excluding VAT (if applicable).

How the Course Is Developed

This is not a pre-built playlist of videos.

It is a curated, and where useful, co-created, learning trajectory built around your reality. Language, cases, exercises and structure can all be adapted so that participants are not learning in the abstract, but in relation to the kinds of situations they actually need to work with.

That makes the course especially suitable for organizations that want more than knowledge transfer. It supports the development of a shared way of thinking, working and reflecting.

Outcomes

By completing the course, participants can:

• strengthen their understanding of effective problem definition

• gain tools to visually map and analyze complex situations

• practice shifting perspective and reframing challenges

• work more confidently with ambiguity and complexity

• use AI as a support in creative and strategic inquiry

• become better prepared to act with clarity rather than haste

Curious How This Could Work for Your Team?

If you are looking for a learning format that goes beyond generic training and connects directly to the situations your people face, we would be glad to explore what fits.

Let’s design a version that matches your context, your questions and the way your team learns best.